Privacy policy

Privacy Policy
Last updated: March 19, 2026

KELIVEA ("we", "us", or "our") operates this website and online store. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website.

By using our Services, you agree to the collection and use of information in accordance with this policy.

Personal Information We Collect

We may collect the following types of personal information:

  • Contact information: name, email address, phone number

  • Order information: billing address, shipping address, payment details

  • Account information: login details (if applicable)

  • Device information: IP address, browser type, device type

  • Usage data: pages visited, products viewed, interactions with our store

  • Communication: messages you send to us via email or contact forms

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Provide customer support

  • Communicate with you about your orders

  • Improve our website and services

  • Prevent fraud and ensure security

  • Send marketing emails (you can unsubscribe at any time)

Sharing Your Information

We may share your information with trusted third parties, including:

  • Shopify, which powers our store

  • Payment processors to securely process transactions

  • Shipping and fulfillment providers to deliver your orders

  • Analytics and marketing partners

These parties only use your information as necessary to perform their services.

Shopify

Our store is hosted on Shopify. Shopify collects and processes your personal information to provide and improve the platform.

You can read Shopify’s Privacy Policy here:
https://www.shopify.com/legal/privacy

Cookies

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember your preferences

  • Analyze website traffic

  • Improve your experience

You can disable cookies in your browser settings.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to processing

  • Request data portability

To exercise your rights, contact us at info@kelivea.com

Data Retention

We retain your information only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Children’s Privacy

Our Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.

Contact Us

If you have any questions or requests regarding this Privacy Policy, you can contact us at:

Email: info@kelivea.com
Support: support@kelivea.com